Twitter reverses policy that would allow blocked persons to follow user

Twitter said it is was reversing the policy after receiving feedback from many users

Twitter has reversed a controversial policy change announced Thursday that would let a user block others on Twitter, but the blocked people could still continue to follow and see the user's tweets and interact with them.

"We have decided to revert the change after receiving feedback from many users -- we never want to introduce features at the cost of users feeling less safe," wrote Michael Sippey, Twitter's vice president of product, in a blog post.

The policy changes proposed by Twitter earlier in the day came in for sharp criticism from users.

Before the new policy, if a user was being harassed or trolled by spam accounts, clicking the "block" button would prevent the persons from following the user and also remove them from mentions and timeline, according to a petition on Change.org.

"Now, even if you block someone who is harassing you, that person becomes invisible to you but they are free to follow you and RT you into their timeline," wrote petitioner Zerlina Maxwell.

Her petition had collected 1,500 signatures a few hours after it was put up.

Twitter's proposed new blocking policy stated that when a user blocked someone, the user would no longer see the person in the follower list, any updates from that person in their home timeline, or their replies or mentions in the Connect tab on Twitter.

The blocked person would also not be aware of being blocked. "Now when you block a user, they cannot tell that you've blocked them," said Twitter CEO Dick Costolo in a Twitter message, adding that it was a long-standing request from users of block.

But "blocking a user does not prevent that user from following you, interacting with your Tweets, or receiving your updates in their timeline," if your account is public, according to the now-reversed policy update. If the user's tweets are protected and available to a select group then blocking the person will cause them to unfollow the user, it added.

On Twitter, users said that the new policy would make a variety of abuse easier. "If Twitter sticks to this new block policy we're going to see people go protected. Less community. More walled gardens. Everyone loses," one user wrote in a Twitter message.

Under the earlier policy now reinstated, unprotected tweets are visible on a user's public profile page to anyone, regardless of whether they have a Twitter account or not.

After reverting the change to the block function, users will once again be able to tell that they've been blocked, Sippey wrote. "We believe this is not ideal, largely due to the retaliation against blocking users by blocked users (and sometimes their friends) that often occurs," he wrote. "Some users worry just as much about post-blocking retaliation as they do about pre-blocking abuse." Twitter will continue to explore "features designed to protect users from abuse and prevent retaliation," Sippey said.

John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Are you leading technology changes or is technology leading you?

In a recent conversation with a chief technology officer, he asserted all digital technology changes in his organisation were being led by IT and not by marketing. It made me wonder: How long a marketing function like this could survive?

Jean-Luc Ambrosi

Author, marketer

Disruption Down Under – What’s Amazon’s real competitive advantage?

Savvy shoppers wait in anticipation, while Australian retailers are gearing up for the onslaught. Amazon’s arrival is imminent.

Change across the board: Why boards need to digitally evolve

Traditionally the non-executive board of a company acts in an advisory capacity - attending monthly board meetings to offer overarching advice and guidance typically focusing on:

Jodie Sangster

CEO, ADMA

Great Post.Thanks for sharing such an informative article.I have worked with Ally Digital Media and it has a very good service which is b...

Utkarsh Kansara

Predictions: 17 digital marketing trends for 2017

Read more

Really inspiring !

Goldenboy Media

Jaywing sets sights on Australian growth with digital and data-driven agency model

Read more

Being aware of regulations or guidlines is just the start. As our CEO Emma Lo Russo stated exactly two weeks ago at an event we supported...

Alan Smith

​Are the Wild West days of influencer collaboration over?

Read more

Rebranding is always nice solution to get better organisation. Businessman may apply certain special services (for example, https://www.l...

David Hill

CMO interview: Spearheading the global rebranding of OFX

Read more

Thank you so much for sharing this article.Top Digital Marketing company in Bangalore

Way To DM

Predictions: 17 digital marketing trends for 2017

Read more

Latest Podcast

More podcasts

Sign in