Adobe adds geolocation targeting to Marketing Cloud

The vendor also calls for companies to write simpler terms and conditions to avoid confusion

Adobe Systems has added mobile features to its Marketing Cloud, allowing companies to better target smartphones with the help of geolocation and app analytics.

Today's marketing departments must think "mobile first," according to Adobe. The reason is that users spend four times more time on their favorite apps than browsing the Web, the company said.

Adobe is looking to benefit from this trend with the launch of mobile services for its Marketing Cloud.

The new capabilities have been integrated into the Marketing Cloud's Analytics and Target tools, and users who license them get access to the mobile features at no extra charge. Next year they will be extended to Marketing Cloud's Campaign and Experience Manager tools.

Some of the key mobile features are analytics, optimization and geolocation targeting.

"Analytics is the foundation of any form of digital marketing from our perspective. Without data and insight, you can't make the right decisions," said Ray Pun, strategic marketing manager for mobile at Adobe.

The analytics allow companies to view a wide number of details on app usage, including the number of new users and how they use the apps. To personalize ads, it is also possible target mobile app users based on their GPS location and proximity to points of interest such as stores, sporting arenas or concert venues.

Anytime location is added to the mix there are privacy issues to contend with. Users must first of all opt-in to these capabilities, and companies need to say what they do and write terms and conditions that are easy to understand, according to Pun.

"Write it in a language that a normal person can understand, not an attorney ... I see many terms and conditions which are full of legalese that can't be understood," Pun said.

All the collected data can be viewed on a central dashboard.

Adobe and IBM lead digital marketing race: Report
Digital's rise into the heart of marketing: Adobe's Brad Rencher
Adobe adds cross-channel campaign management to its marketing cloud

"Many people still look at the download metric as being the measure of success, but we are saying that its more than that. You have to look at the entire application life cycle," Pun said.

The mobile services are compatible with iOS, Android, Windows Phone 8, BlackBerry 10, Windows 8 and Mac OS X as well as hybrid apps created with Adobe PhoneGap and HTML5. Hybrid apps use a mixture of native and Web-based components.

Companies can also target digital magazine, newspaper and corporate publications apps created with Adobe's Digital Publishing Suite.

Send news tips and comments to mikael_ricknas@idg.com

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Top tips to uncovering consumer insights for business innovation

An in-depth understanding of consumers sits at the heart of what we all need to do, but we know it’s not always easy to uncover insights that will unlock a true innovation opportunity.

Matt Whale

Managing director, How To Impact

Is your customer experience program suffering bright shiny object syndrome?

You may have heard of ‘bright shiny object syndrome’. The term is used to describe new initiatives undertaken by organisations that either lack a strategic approach, or suffer from a failure to effectively implement.

Leveraging technology to stand out in the sea of sameness

The technology I'm talking about here is data and marketing automation. Current digital marketing methodology, much as it is practiced at Bluewolf, dictates the need for a strategy that does four things: Finds the right audience, uses the right channel, delivers the right content, and does all of that at the right time.

Eric Berridge

CEO and co-founder of Bluewolf, an IBM Company

Lead Management is very important part of the process. For anyone running Facebook Lead Ads I would recommend using this service.Get your...

Dirk Lo

How this fintech startup is improving content marketing and lead generation

Read more

I am agreeing with Mr. Tyron Hayes that a measured test-and-learn approach could be missing opportunities to not only better engage custo...

rush essay reviews

CMO interview: How Curtin University’s marketing chief is using test and learn to cope with complexity

Read more

Excellent!

Dr Sadasivan,US

Shakespeare shows data and creativity aren’t Montagues and Capulets

Read more

Great article! Agreed with all... Matthew Lerner, Deeps De Silva... When a company has a great product that solves customers needs, a gre...

James Tyler

Why marketers are embracing growth hacking techniques

Read more

Very good article, Social media analytics helps in problem identification. They can serve as an early warning system for negative custome...

BizVinu

Four ways to use social media to boost customer loyalty

Read more

Latest Podcast

More podcasts

Sign in