Direct Twitter messages with links fall prey to technical issues

A technical issue with URLs is causing the problem, Twitter has said

Twitter's direct messaging feature appears to be experiencing technical difficulties by not allowing certain messages to be sent if they contain links.

The issue was first noticed by some users Wednesday night, with tweets flagging the issue continuing to appear through Thursday morning and into the early afternoon.

Apparently, whether a message can successfully be sent depends on the link it contains. In internal tests, messages containing links to Twitter.com, Facebook.com, YouTube.com and NYTimes.com appeared to work fine. But messages containing links to Google.com did not go through, and neither did messages containing links to Businesswire.com, Inquisitr.com, PCWorld.com or Computerworld.com.

Twitter could not immediately be reached to comment on the issue, though in other reports the company described the problem as a "technical issue with URLs."

Some users' problems, however, suggest there might be more going on. When trying to send a message containing a link, some users reported seeing a message that read, "Permission denied. There was an error sending your message: Text contains malware."

Tweets and direct messages containing links can be dangerous on Twitter, and in the past have been used to hijack members' accounts. In the Netherlands, users reported earlier this year that they were targeted by malicious malware. In that case, hackers used links within Twitter to land people on external sites that would attack their browser and deliver malware.

Twitter already tries to flag certain URLs to prevent phishing and scams, by blocking the posting of suspected malware URLs and flagging suspected harmful shortened URLs. Harmful sites may include phishing sites, sites that download malicious software to the user's computer, or spam sites that request personal information, the company says.

Better policing the links users send through direct messages, therefore, would make sense for Twitter.

Twitter's direct messaging feature has lately been undergoing some experimentation. Last week a new account appeared on Twitter called "Event Parrot," which uses direct messages to keep users up-to-date on the news. On Thursday, direct messages were still sent through that service, with functioning links to sites like NBC News.

Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Behaviour change, by design

​We’re living in an age of unprecedented change. We experience with Oculus Rift, invest with Acorns, consume video through Hyper, tune into Pandora and navigate with Waze.

Glen Jeffreys

Head of UX, Deepend Group

Chat bots: How to use them commercially right now

I’m sure that many of you out there have heard a lot about chat bots (aka messaging bots) recently, and the fact that they are here to stay is pretty evident by now.

Deniz Nalbantoglu

Managing director, Webling-Interactive

Top tips to uncovering consumer insights for business innovation

An in-depth understanding of consumers sits at the heart of what we all need to do, but we know it’s not always easy to uncover insights that will unlock a true innovation opportunity.

Matt Whale

Managing director, How To Impact

There is a new digital capture tool called QuickTrials app (www.quicktrials.com) that allows people who conduct Field Trials to collect t...

Quick Trials

How a new digital and data strategy for agriculture is helping farmers innovate

Read more

Recommendation engine is a great example of AI / ML.

Francis Kim

Chat bots: How to use them commercially right now - Big data delivery - CMO Australia

Read more

This new logo is offensively bad! And stop flashing it at us in between points on the television coverage. Trying to subliminally program...

Simon

Tennis Australia unwraps new brand identity for Australian Open

Read more

Thanks, Nadia. It was so interesting blog for me because it helps me able to understand well on the basics of business and marketing conc...

term paper help online

3 ways marketers can raise their executive influence

Read more

Having been to the AO on Wednesday for the first time in a number of years I was very impressed with the new branding. The event has evol...

Naomi

Tennis Australia unwraps new brand identity for Australian Open

Read more

Latest Podcast

More podcasts

Sign in