Facebook offers 'free' Wi-Fi in exchange for check-ins

Hotels and other businesses will require users to check in at their Facebook Pages to get free Wi-Fi

A check-in page for Facebook Wi-Fi
A check-in page for Facebook Wi-Fi

More hotels, shops and other businesses will soon be offering free Wi-Fi to customers if they agree in return to "check-in" at the business from their Facebook account.

It's the result of a partnership between Facebook and Cisco Systems that's been in pilot since last year and is now being rolled out more broadly, the companies said Wednesday.

To take part, businesses must first load a piece of Facebook software onto their Cisco router. When a customer opens a Web browser they're taken to a page that asks them to "check in" using their Facebook login. In return they get access to the Wi-Fi.

Businesses can benefit because the check-ins give them more exposure on Facebook. The social network will also give them information about the people who check in, like their age, sex and location, which the businesses can use for marketing programs. Facebook says it will provide "aggregated, anonymous" data, meaning it won't be linked to individuals.

"Businesses can analyze this data to better understand their customer's preferences and deliver targeted promotions," Facebook said, "ultimately improving their advertising and marketing campaigns."

Facebook benefits, too, because it encourages businesses to set up Facebook Pages and possibly run more ads on Facebook. And it helps Facebook keep the attention of its users, who can also get free Internet access from Google at places like Starbucks.

The offer extends a pilot that saw about 1,000 Wi-Fi deployments at small and medium-sized businesses in 50 countries. The program announced Wednesday is designed to target larger companies, a Facebook spokeswoman said.

Some of the world's best-known businesses are piloting the service, according to Cisco, though it didn't name many. It said the restaurant chain Bonefish Grill is testing the service at two restaurants in the U.S.

The program could also help businesses target their advertising campaigns for customers checking in on mobile devices. Mobile is an important channel because more than 50 percent of consumers use mobile phones while shopping in a store, Cisco said.

If people don't want to sign in using Facebook, they'll still be able to access the Wi-Fi by entering a code, Facebook said, though presumably it will be up to the business whether they provide them with it.

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

The real asset of small data – getting granular unearths opportunities

When most marketers use the word ‘data’, what springs to mind are large sets of numbers, Excel spreadsheets, cloud-based IT systems and complicated algorithms. Big data speak is the mot du jour. There is even a big data Week in London called the Festival of Data.

Pip Stocks

CEO and founder, BrandHook

Digital Transformation challenges for CMOs

New problems are rarely fixed by applying old thinking. In the last decade, a combination of circumstances has evolved that requires new thinking from marketers. This new thinking takes advantage of the digital environment and transforms business as we know it.

Mark Cameron

CEO, Working Three

Why innovation requires less certainty and more ambiguity

According to the Knowledge Doubling Theory, the sum total of human knowledge doubles every 12-13 months. With the full evolution of the Internet of Things, it will eventually double every 12 hours. Faced with such a sea of shifting data and knowledge, how can we make progress if we try to nail everything down to a certainty?

Matt Whale

Managing director, How To Impact

Hi Kyle -- great piece. I couldn't agree with you more when you say that we as marketers are in the business of choice. I actually wrot...

Matthew Willcox

Tapping behavioural science for consumer influence

Read more

Great points. When it comes to optimizing the app experience, making sure you collect rich usage data is important, but making sure you c...

Dustin Amrhein

Why app engagement must be personalised - Mobile strategy - CMO Australia

Read more

You can also use automation to help keep the contact database nice and tidy. For example, programs that check and fix database values (eg...

automatico

3 brands using marketing automation for more than just email

Read more

Digital marketing landscape is changing rapidly and you need someone who has hands on experience, keeps up with emerging trends and strik...

A.M. International

Predictions: 16 digital marketing trends for 2016

Read more

Its time consumers see their points as an financial asset which has value, and begin to manage them like money (with a plan and a desired...

Steve@iFLYflat

Virgin to offer customer loyalty program points as petrol currency

Read more

Latest Podcast

More podcasts

Sign in